Jira 7.10.0 wont start as a service

[Hyd3k]

Hi community, after installing Jira Software 7.10.0 as a service, when executing:

/etc/init.d/jira start    as root

I get following error message and Jira does not start:

To run JIRA in the foreground, start the server with start-jira.sh -fg
executing using dedicated user: jira
bash: ./startup.sh: Permission denied

Can you please help me fix this?

[Moses Thomas · Accepted solution]

@Hyd3kYou will  need to  give the user jira  permission to  run this file.

there are many  ways to  do this,  but  i suggest  this.

1.  add user(jira) to the ownership group

go to where you have the startup jira script in mine its here  /opt/jira/bin/
 

enter the command  ls - al ( you will  see the owner group of the file start-jira.sh)

use the command

sudo usermod -a -G groupname username

2. then execute the command( recursively giving executable permission including all subfiles)

 chmod -R +xr /opt/jira/bin

This should do best!.

[Hyd3k]

Worked, thanks a lot.

[Reddiah Prathipati]

Thanks for the suggestion and it worked. We have fixed the Jira service startup problem by adding the jira user to the root group as follows:

sudo usermod -a -G root jira

But my question is, the install should take care of this right. Why we have to do this explicitly?

[Bastian Stehmann]

Hi @Hyd3k,

the output says, that the user jira is used to run that service.

Can you please check, if that user has permission for the jira installation and data home directories.

it seems, as if the user has at least no permission to ./startup.sh