Jira Administrator with global permission rights - how to get it?

[Ellen Gordeyev]

Hi, I am a new to JIRA Administration in my company, need to create a new workflow for the new project. Seems that I don't even have this option with my current rights (have Administrator & Member roles for this particular project). What and where needs to be changed in the permission scheme in order for me to be able to create/edit/delete workflows, issue types, schemes etc.?

[Jobin Kuruvilla [Adaptavist]]

You need to be a JIRA administrator. See https://confluence.atlassian.com/adminjiraserver/managing-global-permissions-938847142.html for more details.

Project admins have certain permissions around workflows and such, in the later versions of JIRA, but you still need to be a JIRA admin to do most of what you are saying.

[Ellen Gordeyev]

Thanks. The problem is that our IT OPS says that they gave me that permission, but I still don't see any option to setup the project. 

[Jobin Kuruvilla [Adaptavist]]

Then it is not effective in JIRA yet. It can happen if they added into a group in LDAP and the membership is not synced to JIRA yet. If that is not the case, they might have done something wrong.

[Ellen Gordeyev]

Thanks again! Will try to resolve this shortly.