Jira Automation ( AND/OR)

[Raunak]

Hi Everyone,
I am trying to setup a basic automation rule on Jira's built in automation. It goes as follows:

When this happens: Issue Created

If these match: 

Reporter: Helpdesk

Summary: Alarm - Password Reset

Summary: Alarm - Reboot PC 

Then Do This

Alert Bob Smith 

The issue I am having is that Bob is getting alerted for all tickets created by Reporter: Helpdesk whether or not if they meet the Summary syntax criteria. 

How do I implement AND statements in Jira Automation? Any suggestions would be appreciated. 

[Ben Poulson]

In the automation menu, in the IF section, clear out whatever you already have for this rule. Then click Advanced, and paste in the following JQL:

reporter = "Helpdesk" AND summary ~ "Alarm+-+Password+Reset" AND summary ~ "Alarm+-+Reboot+PC"

You have to use a + instead of a space, otherwise jira will check whether the summary contains any of the words, rather than the whole phrase. Let me know if that didn't work.