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Jira Automation - Created Issue won't Link to Trigger Issue

Ralph Casafrancisco November 16, 2023

I am working on an automation to create some new issues that link to the trigger issue. But when the automation runs I get this error.

"Unknown fields set during create, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored -

Linked Issues (issuelinks)"
I have Linked Issues set to Trigger Issue, I have also tried with {{triggerIssue.key}} but I get the same error.
Anyone seen the same or know what I am doing wrong?
Screenshot 2023-11-16 at 11.51.44 AM.png 

1 answer

1 accepted

3 votes
Answer accepted
Trudy Claspill
Community Champion
November 16, 2023

Hello @Ralph Casafrancisco 

If you create the same type of issue in the same project manually through the UI, do you see the option to add a Linked Issue in the Create Issue dialog?

The Linked Issues field has to be available in the Create Issue dialog for that issue type in that project in order for you to be able to set it within the automation rule.

Ralph Casafrancisco November 16, 2023

Ah that was it, I had missed adding it on that one Issue type. Thanks Trudy!

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