Jira Automation Rule

[Erwin Saegesser]

I want to define the following rule: 

When a Story or Bug issue gets an update on the field 'Parent', replace the field 'FixVersion' with the values from the parent issue except for the value 'NIS 2.7'. In case the field 'Parent' becomes unset, unset the field 'FixVersion' except for the value 'NIS 2.7'.

I could successfully setup the following rule: When a Story or Bug issue gets an update on the field 'Parent', copy the field 'FixVersion' from the parent issue. In case the field 'Parent' becomes unset, unset the field 'FixVersion'

But I don't know how to add the two exceptions. Any idea? Thanks!

[Bill Sheboy]

Hi @Erwin Saegesser 

You could add conditions to your rule to check for the exceptions:

https://support.atlassian.com/cloud-automation/docs/jira-automation-conditions/

If that does not help, context is important for the community to help.  Please post the following:

• what type of project is this (e.g., company-managed, team-managed, etc.),
• an image of your complete automation rule in a single image for continuity,
• images of any relevant actions / conditions / branches,
• an image of the audit log details showing the rule execution, and
• explain what is not working as expected and why you believe that to be the case.

Kind regards,
Bill