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  • Jira Automation eMail "Description" that has image, but no image displayed in the received eMail.

Jira Automation eMail "Description" that has image, but no image displayed in the received eMail.

Jim Gould October 4, 2023

Hello All,

 

 I have seen similiar questions and the answers were use a plugin or edit to use HTML to link to the image, neither of these seem like great solutions.

 

 So, hoping some can help w/ how to convert what is currently sent/received in email into an actual image, any and all help is much appreciated.

 

In the Ticket description you see an image, but the email that is sent displays !team.jpg|width=77616,height=11520!

~Jim

1 answer

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Bill Sheboy
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October 4, 2023

Hi @Jim Gould 

I do not believe that is currently possible with out-of-the-box features.

There have been several suggestions to add this capability, both for notification emails and those sent by rules.  Here are a couple of examples: JRACLOUD-39464 and JRACLOUD-70301 

Images in the fields would be stored as attachments, and although you could download them with a rule, there isn't a way to associate that download as an embedded image in the email's markup.

Kind regards,
Bill

Jim Gould October 5, 2023

Thank you @Bill Sheboy , not the answer I was hoping for, but I'll take it =)

 

~Jim

Dave Furlani
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February 28, 2024

I assume this is in place to help Atlassian limit the size of their collective outbox

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