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Jira Bulk Change error

Lakshmi CH
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May 15, 2023

Hi Team,

When our users are trying to bulk-change tickets, they are always getting the below error. "users" and "jira-software-users" are already added to "Bulk Change" global permission.

Do any idea about this is an error on bulk change?

Log's referral number: 26d4a4ce-c5fa-4563-aaf7-941c422b237b

1 answer

0 votes
Trudy Claspill
Community Champion
May 15, 2023

Is there an actual error message or just the log referral number?

Lakshmi CH
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 15, 2023

It's just showing the log referral number.

Trudy Claspill
Community Champion
May 15, 2023

You will need to have a Jira Administrator contact Atlassian Support directly about that, assuming you are using a product with an up to date license and support contract.

https://support.atlassian.com/contact/#/

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