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Jira Cloud - How to tranition to a previous status from a global Status

Fawad Haq September 21, 2018

I need some help. I am using Jira cloud. I have designed a workflow with several status example status a,b,c,d and then I have a status called "On Hold" which is global where all status can get to. After a user has been on hold I want him to be able to transition to the previous. Any suggestions other then scripting solutions, if could anyone share a script for JIRA cloud ?  

1 answer

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Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 21, 2018

Hello Fawad,

There are some options that you can use to achieve this functionality. Basically, you can use two plugins: JIRA Misc Workflow Extensions or ScriptRunner

Please, check the discussion below to have more details about it:

https://community.atlassian.com/t5/Answers-Developer-Questions/JIRA-workflow-go-back-to-previous-step/qaq-p/531755

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