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Jira Data Center 10.5.0 SQL Server Azure is not supported

MAtt Demicco
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March 25, 2025

I have just upgraded Jira Data Center from 10.4.0 to 10.5.0 and am now seeing a failed instance health check for Supported Platforms / Supported Database:

 

SQL Server Azure is not supported. You should migrate to a supported database version.

I did not see any mention of this in the release notes and Azure SQL Server is still listed as supported in the 10.5.0 supported platforms matrix:

 

Supported platforms | Administering Jira applications Data Center 10.5 | Atlassian Documentation

Apart from the error message, everything still seems to be working normally after the upgrade. Has anyone else run into this? 

1 answer

0 votes
Aaron Pavez [ServiceRocket]
Community Champion
March 25, 2025

Hi @MAtt Demicco 

This is mentioned here

https://jira.atlassian.com/browse/JRASERVER-72744

could be due to the Atlassian Troubleshooting and Support Tools plugin 1.32.13 version.

Since it works well, the compatibility matrix says its compatible, then it should be the app notifying about the version the culprit.

Regards - Aaron

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