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Jira Email Highlighting and Dark Desktop Theme

Matt Wilson
Contributor
May 14, 2025

Just wondering if anyone has messed around with modifying email templates to make the email notifications a bit more dark desktop theme friendly.

i.e. in the default setup, in a changed field, new content is highlighted in green, removed content in red.  Both highlight colors are bit hard to pick up when using the dark theme.

Anybody find a workable compromise for light and dark themes?

1 answer

0 votes
Agam Gupta
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 14, 2025

Hi Matt,

Welcome to the Atlassian community.Good day!

I hope you are doing well I am Agam from the Atlassian Cloud Support Team. I will assist you with this support ticket.

Could you please provide a screenshot that clearly shows the areas where you see the highlighted colors in green and red? This visual reference will assist us in identifying exactly where you've encountered the dark theme. With that information, we can investigate the issue more effectively. Thank you!Thanks & Regards,

Agam Gupta
Atlassian Cloud Support

Matt Wilson
Contributor
May 15, 2025

Thanks Agam.  This question specifically is about Data Center though and not cloud.  Sorry for not specifying.

This is what I'm refereing too, and it applies to a very small amount of our users.  Basically its been noted that when using a dark themed email tool, the Jira email highlighting can be very hard to pick up.

Screenshot 2025-05-15 080352.png

Right now I'm just trying to figure out what sets these colours.  I assume they are set in a css file, but when I dump the colour codes from the email I can't seem to find that is setting them.

Currently its using this

green : #ddfade
red : #ffe7e7

I'd like to just try some other combinations just to see what might work better...

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