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Jira Forms

Timothy McKay
Contributor
October 14, 2025

We have a Jira onboarding form and we have predefined departments that were setup. I need to add some new departments to this, but i am not sure where to start can someone help Jira Forms.jpg

3 answers

1 vote
Marc - Devoteam
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October 14, 2025

Hi @Timothy McKay 

This seems to be a multi select custom field.

See the custom field section in Work Item in Jira administration.

configure-a-custom-field 

Marc - Devoteam
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October 14, 2025

HI @Timothy McKay 

Under the item "Work Items" -> "Custom fields" and find the field "Depaertment"

Marc - Devoteam
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October 15, 2025

Hi @Timothy McKay 

Responding under my answers, would make it easier.

In the next option, choose "Fields", then look for the field Department and open the field context, this is where the options are listed.

Select the field or use the 3 dots at then right side of the field.

Timothy McKay
Contributor
October 15, 2025

I found it and was able to add what I needed. Thank you for the help 

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Marc - Devoteam
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October 15, 2025

Hi @Timothy McKay 

Good to hear.

Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request.

This will help other community member trying to solve the same or provide them with a work around

P.S. If the answer is very valuable to you, please share some kudos.

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Timothy McKay
Contributor
October 15, 2025

Yes this was very helpful. 

0 votes
Timothy McKay
Contributor
October 14, 2025

this is what is see

Jira.jpg

0 votes
Timothy McKay
Contributor
October 14, 2025

as you can see when i click the gear,Jira.jpg i do not see Fields 

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