Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Jira Issue, I get an error when I try to upload file attachment in. Then I get the information that

Ahmet A September 30, 2022

Hi. When I try to upload an attachment I get an error. After that, I get notification that the uploaded file has been uploaded successfully. When I want to delete the same file again, I get the error with

reference number: "e53c5409-1a4f-441d-9d53-7a43d4e9f0d7", "com.google.common.util.concurrent.executionerror java.lang.nosuchmethoderror".

 

Before

Warning; File "cles.jpg" was not uploaded. An internal error has occurred. Please contact your administrator.

 

After

New issue edits

by ASAH                                                     Reload

 

Kind regards

2 answers

0 votes
Ahmet A October 3, 2022

Hi @Radek Dostál , Thank you for your return. After disabling the apps, the problem was resolved.

0 votes
Radek Dostál
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 3, 2022

Are you attaching the file from webUI?

Are other issues having the same problem, or just this one?

Is it happening for .jpg files in general, do other extensions work?

Has this worked before, when did it stop working, was there any change that could be causing it?

Can you tail {{ jira_home }}/log/atlassian-jira.log while reproducing the issue and give us the whole error/stacktrace from the log?

Suggest an answer

Log in or Sign up to answer