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Jira JSM project automation set to not send e-mail if last comment is internal

Urmo
Contributor
January 24, 2025

Hi

What way will be the simplest to set WHEN: Rule is triggered on All comments

And then Compare two values that 

first value {{comment.last.public}}

Condition equals

Second value ...

now i'm littlebit missed, what should it be that only public comment will be sended out to email list?

 

Urmo

1 answer

0 votes
Bill Sheboy
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January 24, 2025

Hi @Urmo 

I believe you want the internal attribute for the comment: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--comment--

Kind regards,
Bill

Urmo
Contributor
January 26, 2025

Hi

So it should be And: Compare two values

{{comment.isInternal}}

does not equal 

true

then it will send e-mail out

 

Urmo

Bill Sheboy
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January 27, 2025

Yes, based on what you described in the question.

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