Jira Mail Noti Html Tag

[Jeawoong Choi]

Hi

When an issue is updated in Jira, an email is sent as shown below.

In other words, the Html tag is exposed as it is, and users do not know how they changed the description.

So, when I analyzed the emails of Issue Create and Issue Update, the html tag was applied in the form of special characters as shown below.

<tr>
<td class="text-paragraph-pattern-container mobile-resize-text " style="padding: 0px; border-collapse: collapse; padding: 0 0 10px 0"> <span class="diffcontext">&lt;p&gt;fasdf&lt;/p&gt;<br><br>&lt;table border="1" class="jeditorTable" style="width:100%"&gt;<br> &lt;tbody&gt;<br>&nbsp;&nbsp;&lt;tr&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;asdfsadf&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;sdfsdfd&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;&amp;nbsp;&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;&amp;nbsp;&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;&amp;nbsp;&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;f&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;&amp;nbsp;&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;sdf&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;sadf&lt;/td&gt;<br>&nbsp;&nbsp;&lt;/tr&gt;<br>&nbsp;&nbsp;&lt;tr&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;&amp;nbsp;&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;&amp;nbsp;&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;asdfa&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;&amp;nbsp;&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;asfdfsdf&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;&amp;nbsp;&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;f&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;&amp;nbsp;&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;&amp;nbsp;&lt;/td&gt;<br>&nbsp;&nbsp;&lt;/tr&gt;<br>&nbsp;&nbsp;&lt;tr&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;sdfasdf&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;&amp;nbsp;&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;&amp;nbsp;&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;sfas&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;fasdf&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;dfasd&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;&amp;nbsp;&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;sadfsd&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;&amp;nbsp;&lt;/td&gt;<br>&nbsp;&nbsp;&lt;/tr&gt;<br>&nbsp;&nbsp;&lt;tr&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;&amp;nbsp;&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;&amp;nbsp;&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;sfasdad&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;&amp;nbsp;&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;&amp;nbsp;&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;&amp;nbsp;&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;sdf&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;sdf&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;safsadf&lt;/td&gt;<br>&nbsp;&nbsp;&lt;/tr&gt;<br> &lt;/tbody&gt;<br>&lt;/table&gt;<br><br>&lt;p&gt;asdfasdfaf&lt;</span> <span class="diffaddedchars" style="background-color:#ddfade;">br&gt;<br>&amp;nbsp;&lt;</span> <span class="diffcontext">/p&gt;<br></span> <span class="diffaddedchars" style="background-color:#ddfade;"><br>&lt;table border="1" class="jeditorTable" style="width:100%"&gt;<br> &lt;tbody&gt;<br>&nbsp;&nbsp;&lt;tr&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;asdfasdff&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;ff&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;fsadffasdf&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;fsdf&lt;/td&gt;<br>&nbsp;&nbsp;&lt;/tr&gt;<br>&nbsp;&nbsp;&lt;tr&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;ffff&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;asdfasdfsd&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;ff&lt;/td&gt;<br>&nbsp;&nbsp;&nbsp;&lt;td&gt;sdfsd&lt;/td&gt;<br>&nbsp;&nbsp;&lt;/tr&gt;<br> &lt;/tbody&gt;<br>&lt;/table&gt;<br><br>&lt;p&gt;asdf&lt;/p&gt;<br></span> </td>
</tr>

[Jeawoong Choi]

Is there any way to solve the problem?

Thanks