Jira Pricing: Is it per-USER-account or is it per-user in ONE subdomain?

[eirens]

Jira Pricing: Is it per-account or is it per-user in ONE subdomain?

Ex: We have some small teams. They don't have much to do with each other. Their needs will be more or less fulfilled by the 10-user free pricing tier.

I'm considering switching to a paid tier for all our users and rolling Jira out more broadly. But we will probably still have more than one subdomain with Jira. If I pay for user X in one subdmain (example_subdomain1.atlassian.net), is that user now paid for if he is a member of another Atlassian subdomain (example_subdomain2.atlassian.net)?

Or do I simply pay for a subdomain and the price is the number of users of that subdomain?

[Jack Brickey · Accepted solution]

it is per user and associated to a specific email.

[eirens]

Thanks. That's very flexible!

[eirens]

So, @Jack Brickey , that paid-for user can then use ANY paid Jira subdomain and the owners of that subdomain don't have to pay for that user? (In my case, we'd be the owners of the subdomain, but the broader version of the question is probably the better way to ask it.)

[Jack Brickey]

I’m not sure I am following and maybe haven’t answered your question.

jira is licensed per user per instance. In Cloud you have a single domain which will be something like urcompany.atlassian.net. So each user added to that instance will require a license. If you get another cloud instance, e.g. ur2company.atlassian.net and wish to add so,e of the same users from the first instance then they will be newly licensed and will require a second payment.

[eirens]

Thanks, @Jack Brickey . That's exactly what I was asking.

As a result, I'm going to have us stick to one cloud instance of Jira so we don't have to pay twice for the occasional (rare) user (for example, me) who would need an account in multiple instances.