Jira Product discovery - Planned completion date

[Amy Heiser]

In Jira Product Discovery (JPD) I'm using the option to update my planned completion date based on the linked delivery tickets (which I really like)!  But some of our delivery tickets are actually existing initiatives in Jira, and for those initiatives, JPD is not bringing in the child epic due dates to roll up to the JPD idea planned completion date.  

An example: It lets me add an initiative level delivery ticket to this JPD idea.  And several of these epic children contain due dates past Dec 20 2024, but it is showing that the planned completion is Dec 20, 2024 (because the latest date of the another epic linked directly as delivery tickets to this JPD idea is due on Dec 20, 2024) - it is ignoring my linked initiatives in the calculation in the planned completion date.  

This seems like a bug to me since I can't find documentation that says they are treated differently .

[Stephen_Lugton]

Hi @Amy Heiser I think that at the moment custom hierarchy levels (i.e. initiatives) are not supported when it comes to linking due dates, etc. 

The workaround, although clunky, would be to link each of the delivery epics in your initiative to the JPD ideas individually.

Alternatively you could add automation that would look at your initiatives and epics, and compare the due dates in those to the JPD idea delivery date (by looking at linked tickets and seeing which are of type 'Implements') and then using the appropriate one.