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Jira Rest API not able to pull data for some projects

KartikA May 31, 2018

Hello,

 

I am a Jira Admin no so much knowledge on Jira API. When I use the URL

https://localURL/rest/api/2/search?jql=project=xyz it is pulling the data for some projects and for some other projects it is giving me this error 

{"errorMessages":["Internal server error"],"errors":{}}

 

Does anyone know why this is happening. Any suggestions would help me.

 

Thanks

 

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Nic Brough -Adaptavist-
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May 31, 2018

That usually means the request has run into something like a broken field, the "internal server error" is quite a generic response passed back to your REST call.

You will need to look at the logs for the Jira server to see what errors it throws when your REST call arrives with it.

KartikA June 1, 2018

@Nic Brough -Adaptavist-

 

Thanks for your response but when we run the Rest Call we cannot find anything related to that in the log file. I tried to search with username, project name and Rest API but cannot find anything related to that in the log file.

 

Thanks

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