Jira SSL error / application link error

[Craig Moran]

We have both Confluence and JIRA installed on a Windows 2008 R2 box.  Both are using SSL, and are using the same SSL certificate.  The SSL certificate is also a wildcard certificate.  We are able to create an application link to our JIRA site, on our Confluence site.  But we are unable to create an application link to our Confluence site, on our JIRA site.

I did not see any errors in the JIRA logs.

We are not using a self-signed certificate.

Both sites load OK without any certificate errors.

Any help would be appreciated.

[Edwin Kyalangalilwa · Accepted solution]

Hi Craig,

You'll have to import the SSL certificates into the JVM thats running both the applications and restarting. 

<JAVA_HOME>/bin/keytool -import -alias <server_name> -keystore <JAVA_HOME>/jre/lib/security/cacerts -file public.crt

This link has more information. Also make sure the application link is using oauth with impersonation.

https://confluence.atlassian.com/jira/connecting-to-ssl-services-117455.html

[Craig Moran]

Yep that was it, thanks!