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Jira Server: JS ChunkLoadError

Andrii Maliuta
Contributor
August 4, 2023

Hello All,

We are facing issues with JS chunks / CDN issues in Jira (Server):

  • Loading some UIs
  • Loading modules of custom addons
  • Script Runner Console issue

Already checked WebResource related posible issues and use of Transformers (likehttps://bitbucket.org/atlassian/atlassian-plugins-webresource/) and clearing all possible Cache data in HOME fodler.

Examples:

Issue with addon module:

Screenshot 2023-08-04 112634.png

Issue with ScriptRunner console:

ChunkLoadError: Loading chunk src_main_resources_js_monaco_MonacoEditorLoader_tsx failed.
(undefined: undefined)
at h.f.j (https://abc.com/s/b93d4580882a5f55c384f7e6c4de89cc-CDN/frje6r/820014/12b0vav/1d7be1cc5b731a3031946f7e1fa84bb7/_/download/contextbatch/js/atl.admin,jira.global,jira.admin,-_super/batch.js?agile_global_admin_condition=true&healthcheck-resources=true&jag=true&jaguser=true&jcap=true&locale=en-US:122:22369)
at https://abc.com/s/b93d4580882a5f55c384f7e6c4de89cc-CDN/frje6r/820014/12b0vav/1d7be1cc5b731a3031946f7e1fa84bb7/_/download/contextbatch/js/atl.admin,jira.global,jira.admin,-_super/batch.js?agile_global_admin_condition=true&healthcheck-resources=true&jag=true&jaguser=true&jcap=true&locale=en-US:122:1216
at Array.reduce (<anonymous>)
at h.e (https://abc.com/s/b93d4580882a5f55c384f7e6c4de89cc-CDN/frje6r/820014/12b0vav/1d7be1cc5b731a3031946f7e1fa84bb7/_/download/contextbatch/js/atl.admin,jira.global,jira.admin,-_super/batch.js?agile_global_admin_condition=true&healthcheck-resources=true&jag=true&jaguser=true&jcap=true&locale=en-US:122:1194)
at https://abc.com/s/b93d4580882a5f55c384f7e6c4de89cc-CDN/frje6r/820014/12b0vav/1d7be1cc5b731a3031946f7e1fa84bb7/_/download/contextbatch/js/atl.admin,jira.global,jira.admin,-_super/batch.js?agile_global_admin_condition=true&healthcheck-resources=true&jag=true&jaguser=true&jcap=true&locale=en-US:10939:262531
at https://abc.com/s/b93d4580882a5f55c384f7e6c4de89cc-CDN/frje6r/820014/12b0vav/1d7be1cc5b731a3031946f7e1fa84bb7/_/download/contextbatch/js/atl.admin,jira.global,jira.admin,-_super/batch.js?agile_global_admin_condition=true&healthcheck-resources=true&jag=true&jaguser=true&jcap=true&locale=en-US:10895:204188
at xu (https://abc.com/s/b93d4580882a5f55c384f7e6c4de89cc-CDN/frje6r/820014/12b0vav/1d7be1cc5b731a3031946f7e1fa84bb7/_/download/contextbatch/js/atl.admin,jira.global,jira.admin,-_super/batch.js?agile_global_admin_condition=true&healthcheck-resources=true&jag=true&jaguser=true&jcap=true&locale=en-US:10895:204337)
at gl (https://abc.com/s/b93d4580882a5f55c384f7e6c4de89cc-CDN/frje6r/820014/12b0vav/1d7be1cc5b731a3031946f7e1fa84bb7/_/download/contextbatch/js/atl.admin,jira.global,jira.admin,-_super/batch.js?agile_global_admin_condition=true&healthcheck-resources=true&jag=true&jaguser=true&jcap=true&locale=en-US:10895:196332)
at ml (https://abc.com/s/b93d4580882a5f55c384f7e6c4de89cc-CDN/frje6r/820014/12b0vav/1d7be1cc5b731a3031946f7e1fa84bb7/_/download/contextbatch/js/atl.admin,jira.global,jira.admin,-_super/batch.js?agile_global_admin_condition=true&healthcheck-resources=true&jag=true&jaguser=true&jcap=true&locale=en-US:10895:196257)
at ul (https://abc.com/s/b93d4580882a5f55c384f7e6c4de89cc-CDN/frje6r/820014/12b0vav/1d7be1cc5b731a3031946f7e1fa84bb7/_/download/contextbatch/js/atl.admin,jira.global,jira.admin,-_super/batch.js?agile_global_admin_condition=true&healthcheck-resources=true&jag=true&jaguser=true&jcap=true&locale=en-US:10895:193287)

 

sr_issue.png

 

Could you please advise if there have been any solutions for this yet?

Thank you!

1 answer

0 votes
Hua Soon SIM _Akeles_
Atlassian Partner
January 8, 2024

It could be due to conflict with other apps.

I encountered similar error but it went away after uninstalling the webfragment finder plugin.

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DEPLOYMENT TYPE
SERVER
VERSION
8.20.14
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