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Jira Service Desk , Unable to view request types

Sudharsan Gopalakrishnan
Sudharsan Gopalakrishnan May 11, 2019

Recently we installed JIRA Service desk plugin on JIRA software v7.7. After this we created a project under Service desk, when we click on request types we get the error as "You need to be a Service Desk Agent to access this page. Contact your administrator if you need access."

 

Even administrator of the project is unable to view request types

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