Jira Service Desk (used as an ITIL prob/change tool with workflow etc) demo of a live site using it with Jira, Confluence and HipChat?

[DebbieR]

Hi,

Just wondering if anyone out there has implemented JIRA Service Desk with Jira, Confluence and hopefully HipChat and use it for problem and change management and requests? In addition, we are looking for the the ability to provide a combination of work flow, allocation of duties and time spent on tasks.

I would love advice and a demo if anyone is kind enough and willing?

Thanks very much,

Debbie Ryan

[Deleted user]

Hi,  Can I please some information on using JIRA service desk as a Change management system too?

Thanks 

Jat

[DebbieR]

Hi Nic,

Thank you. I have organised a demo via Service Rocket for this Friday. I'll be in touch if further info is needed. Thank you,