Jira Service doesn't Start after 8.3.0 upgrade

[Adria Alonso]

Hello

I am facing the following issue after 8.3.0 upgrade:

- Atlassian JIRA service won't start showing this error

And in the events Viewer i can't spot some errors but the amount of info it provides is useless "Incorrect Function" ....

- I need some helping hand since I've been looking for a solution and couldnt fix it.

  I don't really know how to debug this, looking at the forums I've already tried to:

1. Do the service.bat remove, reboot, and dot the service.bat install and it did not do the job
2. looks like there's a problem with java i dont get to understand because the evnirment variables has't changed, they are exactly the same as in the previous version 
3. 

Enviroment Variables JAVA_HOME JRE_HOME are exactly the same as they were before the upgrade

Thank You

[Adria Alonso · Accepted solution]

I've Solved It!

It's been a little tricky but my Windows service was aiming to incorrect JVM

Thank you 

[Charlie Misonne]

Hi Adria

What I notice in your log is the message about the application not being a valid Win32 application.

There can be multiple reasons for that. Please read this KB article.

I see you have a space in your java path. Try using the Windows short notation: C:\Progra~1\Java or C:\Progra~2\Java depending on the correct location of your 32/64bit installation.

[Adria Alonso]

Hi Charlie,

Thank you for your quick reply.

I'm keeping the article you mention,

I'll update with this issue status