Jira Service is stopping by itself

[Venkata M Bolneni]

Jira services is not starting. I tried to start it and it says running and when i refresh the service it stops by itself. Even i can't run https://localhost:8080

[Tuncay Senturk _Snapbytes_]

You should give more details.

You can find more about the error under JIRA_HOME/logs/atlassian-jira.log file

[Venkata M Bolneni]

I tried to install a new certificate and followed the steps from the link:

https://confluence.atlassian.com/adminjiraserver074/running-jira-applications-over-ssl-or-https-881684081.html using Portecle app  and it created jks files and updated the <JIRA_INSTALL>/conf/server.xml file and since then this issue is happening. It was successfully running fine before that.

16-May-2018 07:57:49.874 SEVERE [main] org.apache.catalina.connector.Connector.<init> Protocol handler instantiation failed

16-May-2018 07:57:51.733 WARNING [main] org.apache.tomcat.util.IntrospectionUtils.setProperty IntrospectionUtils: InvocationTargetException for class org.apache.catalina.connector.Connector SSLEnabled=true)

16-May-2018 07:57:51.749 WARNING [main] org.apache.catalina.startup.SetAllPropertiesRule.begin [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'acceptCount' to '100' did not find a matching property.
16-May-2018 07:57:51.749 WARNING [main] org.apache.tomcat.util.IntrospectionUtils.setProperty IntrospectionUtils: InvocationTargetException for class org.apache.catalina.connector.Connector clientAuth=false)

16-May-2018 07:57:51.765 WARNING [main] org.apache.catalina.startup.SetAllPropertiesRule.begin [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'keystorePass' to 'P@ssword' did not find a matching property.
16-May-2018 07:57:51.765 WARNING [main] org.apache.tomcat.util.IntrospectionUtils.setProperty IntrospectionUtils: InvocationTargetException for class org.apache.catalina.connector.Connector keystoreType=JKS)

[Venkata M Bolneni]

Issue Resolved. It's the server.xml file. This file got updated when I created a jks file. I replaced with the backup server.xml file that I saved and it's working now.