Jira ServiceDesk tickets export to Excel with only the fields i want.

[SMT - Mustafa Demir]

Hi all,

I now how to export Jira Servicedesk tickets to Excel, but when i have exported, i only see the current fields. I want see the fields that i want, it's that possible with in the search?

[Marco Brundel · Accepted solution]

Hi @SMT - Mustafa Demir ,

If you create a filter to look up the issues, you have the option to choose the columns. When you have chosen the columns of the fields you want to export, choose Export-> Export Excel CSV (Current fields).

Greetings, Marco

[SMT - Mustafa Demir]

Thx for the reply, I can't see the "comment" column. Why is that? I want to see the comment of the resolution, or when the ticket is not "Done" yet, the recent comment.

[Marco Brundel]

@SMT - Mustafa Demir 

It is indeed not possible to choose Comment as a column. I think tis is because the list will be have to much information.

And comment is not a field.

greetings, Marco