Jira Software and Confluence Server Maintenance Effort

[Deleted user]

Hi, we are looking to change from Jira Software and Confluence Cloud to Server. I am wondering however what maintenance effort is required in order to keep everything smooth? I couldnt find any pages related to this matter, any help is much appreciated! Thanks!

[Ollie Guan · Accepted solution]

Hi @[deleted] ,

This page is for people who are currently using Jira Cloud, and wish to move to Jira Server (a Jira installation hosted on your own servers).

Jira Cloud is typically ahead of Jira Server, which means that some features may not be available after you've moved to Jira Server.  

Migrating from Jira Cloud to Server applications

Migrate from Confluence Cloud to Server

[Deleted user]

Hi @Ollie Guan

Thank you for your answer, I've seen the pages before and they are really helpful however they dont answer my question. My question is if someone can tell me what is the maintenance effort required to keep everything in check when hosting Jira Software and Confluence on the server, after the migration process is finished. Hope that clears it up a bit.

[JP _AC Bielefeld Leader_]

Hi Dejan,

that depends on how familiar the administrator is with a Confluence / Jira environment:

* What OS do you plan to use? Do you know that OS?

* Do you have experience with Java web applications running on top of Tomcat?

* How often to you plan to upgrade? Is there a schedule / process implemented for that in your company?

* Are you monitoring your production servers? (Memory / disc / network usage? IO?)

Server installations give you more flexibility on functions added with apps from the marketplace. The more apps, the more things to test before an upgrade.

I'm responsible for an Atlassian environment (Jira, Jira Service Desk, Confluence, Bitbucket) each product on at least two servers (production, staging/test, some on another development server) with a 250 user license for Jira & Confluence. My estimation would be about 4 hours a week to keep all systems up to date & taking care of tickets & new request for these systems.

Best

JP

[Hostvisors]

Hi Dejan,

I am having the same question.  How many hours a week would it take for say 10 to 20 users?  How often do patches come out and how often do you HAVE to do maintenance?  

I'm a small business owner using jira but not so much for software development as ops. 

Thanks

[Hostvisors]

I use jira and confluence and jira service desk.