Jira as a customer. -- show date/time in list--

[Werner Meyknecht]

Hello,

from the customer's point of view, the Jira calls are not optimal.

How can the creation date for a call be displayed in the list?
I don't always want to open all calls to see how old they are.

[Werner Meyknecht]

Atlassian, is there a solution to this problem?

Please help me!

[Peter DeWitt]

Werner, it depends on how you are viewing your issues.  If it's on a dashboard, you can add the creation date as a shown field through the widget.  If it just a simple query, by adding the correct column.  If you are looking at issues on a board, you can add up to 3 additional fields on each card, add this one.

-pd

[Werner Meyknecht]

Okay, thank you!

I'm an end user.
So see what the provider gives me.
I have no way of changing anything.

The provider has the version: JIRA Service Desk (3.4.0)Atlassian and claims that Atlassian pretends so.

What does the provider have to set so that I can see the date of creation?