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Jira automation - Edit a task from another project based on update

Brad Marsh August 2, 2023

Hi rockstars I need some guidance. 

This one is a little confusing, so bare with me.

This is my scenario
I have 2 projects Project A and project B
People will freely create issues in Project A, tickets in Project B are created by creating a copy of the issue from Project A into Project B - This is done based on automation and when a status is hit, this works well. 

However there may be times where we need to go back and edit the issue from Project A, but of course Project B may have the issue created. 

What I am looking for
Is there a way through Jira automation that we can say when an edit happens from Project A issue, it can then edit the corresponding Project B issue. 

I am free to add tags, I could create a status or anything we might need to make this happen, but I can not add a link between the two projects/issues (Jira add a 2 way link, we can not do this for security reasons). 

Thanks! 

1 answer

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Frederik Vantroys
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August 2, 2023

Hi @Brad Marsh ,

 

Maybe you can consider the following:

- In project B make a custom field for the issues (doesn't even has to be visible)

- When the status is hit and a copy is made from an issue in A by automation put the ID from story A in the custom (hidden) field.

- That way you have a "link" between the 2 and with automation you can always find the other

       - when issue in A is edited search for issue in B with custom field = ID of issue in A

       - when issue in B is edited you have the id for the one in A if you would need to change sth there too.

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