Hi There
I am looking to automate team assignment. We are using team as a capacity tool for an individual. What I am trying to achieve in the automation is if the assignee is User1 then the team should be User1. The advanced roadmap is a shared team call User1 with User1 as a member with 35hrs capacity. From other posts I can get this working in the automation assigning a team ID to custom field but I want to use a less manual way to achieve this via a lookup automation or smart value assignee display name match to team name.
Assignee = User1 --> Team = User1
Thanks in advance
Hi @Vinolin G
I don't think this is possible. I don't think there are smart values or actions that would allow you to pick which team a user is a member of.
You can look into 3rd party scripting apps that may pick up this info.
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