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Jira can not Marketplace is not reachable

TOBBUND August 21, 2020

Hi, I set up Jira software. but I can not access Jira marketplace.

I get this message.

This version of JIRA is unrecognized by the Atlassian Marketplace. It might be a non-standard build or be too new to appear.

Could you please help?

2 answers

0 votes
Jack Brickey
Community Champion
August 21, 2020

that sure seems "bug-ish" to me. I would contact Atlassian Support.

0 votes
John Funk
Community Champion
August 21, 2020

Hi @TOBBUND  - Welcome to the Atlassian Community!

I have no trouble accessing it. Are you using this link?

https://marketplace.atlassian.com/

TOBBUND August 21, 2020

I can access it with my browser for sure but I can not access in my Jira software (server 8.11.0). I get this error message.

"This version of JIRA is unrecognized by the Atlassian Marketplace. It might be a non-standard build or be too new to appear."

 

   

John Funk
Community Champion
August 21, 2020

Yes, definitely would open a support ticket with Atlassian:

https://support.atlassian.com/contact/#/

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DEPLOYMENT TYPE
SERVER
VERSION
8.11
TAGS
AUG Leaders

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