Community resources
Community resources
Community resources
Jira can not work
2023-01-16 15:56:15,623+0000 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger]
***********************************************************************************
JIRA 8.5.4 build: 805004 started. You can now access JIRA through your web browser.
***********************************************************************************
2023-01-16 15:56:15,634+0000 JIRA-Bootstrap INFO [c.a.plugin.manager.DefaultPluginManager] Plugin system lateStartup begun
2023-01-16 15:56:15,637+0000 JIRA-Bootstrap INFO [c.a.plugin.manager.DefaultPluginManager] Plugin system lateStartup ended
2023-01-16 15:56:15,639+0000 JIRA-Bootstrap DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] getService bundle [com.atlassian.plugins.atlassian-whitelist-core-plugin]
2023-01-16 15:56:15,644+0000 active-objects-init-JiraTenantImpl{id='system'}-0 DEBUG anonymous [c.a.activeobjects.osgi.TenantAwareActiveObjects] bundle [io.getint.apps.jira.azure] created ActiveObjects
2023-01-16 15:56:15,669+0000 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger]
___ Plugin System Started _________________
2023-01-16 15:56:15,753+0000 JIRA-Bootstrap INFO [c.a.jira.upgrade.UpgradeScheduler] Scheduling upgrades to run in 1 minute(s)
2023-01-16 15:56:16,091+0000 JIRA-Bootstrap INFO [c.a.j.c.embedded.ofbiz.IndexedUserDao] Reindex all users took: 329.5 ms
2023-01-16 15:56:16,446+0000 JIRA-Bootstrap DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] getService bundle [com.thed.zephyr.je]
2023-01-16 15:56:16,472+0000 JIRA-Bootstrap ERROR [c.a.s.core.lifecycle.DefaultLifecycleManager] LifecycleAware.onStart() failed for component with class 'com.thed.zephyr.je.config.ZephyrJELauncher' from plugin 'com.thed.zephyr.je'
java.lang.NullPointerException
at com.atlassian.jira.workflow.DefaultWorkflowSchemeManager.getSchemeForProject(DefaultWorkflowSchemeManager.java:359)
at com.atlassian.jira.workflow.DefaultWorkflowSchemeManager.getWorkflowName(DefaultWorkflowSchemeManager.java:330)
at com.atlassian.jira.workflow.OSWorkflowManager.getWorkflowName(OSWorkflowManager.java:154)
at com.atlassian.jira.workflow.OSWorkflowManager.getWorkflow(OSWorkflowManager.java:291)
at com.thed.zephyr.je.config.ZephyrJELauncher.addValidatorsToJiraWorkflow(ZephyrJELauncher.java:493)
at com.thed.zephyr.je.config.ZephyrJELauncher.addingValidators(ZephyrJELauncher.java:486)
at com.thed.zephyr.je.config.ZephyrJELauncher.onStart(ZephyrJELauncher.java:215)
at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager$1.accept(DefaultLifecycleManager.java:264)
at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager$1.accept(DefaultLifecycleManager.java:261)
at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyLifecyleAware(DefaultLifecycleManager.java:290)
at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyOnStartIfStartedAndEnabled(DefaultLifecycleManager.java:260)
at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyLifecycleAwares(DefaultLifecycleManager.java:245)
at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.notifyStartableLifecycleAwares(DefaultLifecycleManager.java:223)
at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.startIfApplicationSetup(DefaultLifecycleManager.java:211)
at com.atlassian.sal.core.lifecycle.DefaultLifecycleManager.start(DefaultLifecycleManager.java:202)
at com.atlassian.sal.jira.lifecycle.JiraLifecycleManager.onJiraStart(JiraLifecycleManager.java:65)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:42)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.lambda$null$0(AsynchronousAbleEventDispatcher.java:37)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:85)
at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:227)
at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:112)
at com.atlassian.plugin.event.impl.DefaultPluginEventManager.broadcast(DefaultPluginEventManager.java:92)
at com.atlassian.jira.upgrade.PluginUpgradeLauncher.start(PluginUpgradeLauncher.java:29)
at com.atlassian.jira.startup.ActiveServicesLauncher.start(ActiveServicesLauncher.java:52)
at com.atlassian.jira.startup.DefaultJiraLauncher.postDBActivated(DefaultJiraLauncher.java:172)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$postDbLaunch$2(DefaultJiraLauncher.java:146)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:301)
at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:196)
at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:137)
at com.atlassian.jira.startup.DefaultJiraLauncher.lambda$start$0(DefaultJiraLauncher.java:104)
at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:31)
at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:102)
at com.atlassian.jira.startup.LauncherContextListener.initSlowStuff(LauncherContextListener.java:154)
at java.lang.Thread.run(Thread.java:748)
2023-01-16 15:56:18,116+0000 Modification Check:thread-1 INFO [c.a.jira.startup.JiraStartupLogger]
___ Modifications ___________________________
Modified Files : jira-application.properties, WEB-INF/web.xml
Removed Files : None
2023-01-16 15:56:18,618+0000 JIRA-Bootstrap DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] getService bundle [com.pyxis.greenhopper.jira]
2023-01-16 15:56:18,636+0000 WaitForAO DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] getService bundle [com.atlassian.jira.plugins.jira-dvcs-connector-plugin]
2023-01-16 15:56:18,637+0000 JIRA-Bootstrap DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] getService bundle [com.atlassian.labs.hipchat.hipchat-for-jira-plugin]
2023-01-16 15:56:18,637+0000 JIRA-Bootstrap INFO [c.a.j.p.hipchat.service.HipChatPluginLauncher] Hipchat Plugin launched successfully
2023-01-16 15:56:18,639+0000 JIRA-Bootstrap INFO [c.a.j.p.h.service.scheduling.AbstractTaskScheduler] On plugin event: com.atlassian.jira.plugins.hipchat.model.event.PluginStartedEvent
2023-01-16 15:56:18,642+0000 JIRA-Bootstrap INFO [c.a.j.p.h.service.scheduling.AbstractTaskScheduler] Registering a new hipchatRefreshConnectionStatusJob task.
2023-01-16 15:56:18,646+0000 JIRA-Bootstrap INFO [c.a.j.p.h.service.scheduling.AbstractTaskScheduler] On plugin event: com.atlassian.jira.plugins.hipchat.model.event.PluginStartedEvent
2023-01-16 15:56:18,646+0000 JIRA-Bootstrap INFO [c.a.j.p.h.service.scheduling.AbstractTaskScheduler] Registering a new hipchatInstallGlancesJob task.
2023-01-16 15:56:18,650+0000 JIRA-Bootstrap INFO [c.a.j.p.h.service.scheduling.AbstractTaskScheduler] On plugin event: com.atlassian.jira.plugins.hipchat.model.event.PluginStartedEvent
2023-01-16 15:56:18,650+0000 JIRA-Bootstrap INFO [c.a.j.p.h.service.scheduling.AbstractTaskScheduler] Registering a new hipchatUpdateGlancesDataJob task.
2023-01-16 15:56:18,694+0000 JIRA-Bootstrap INFO [c.a.j.p.e.bamboo.service.PlanStatusUpdateServiceImpl] PlanStatusUpdateJob scheduled to run every 60 seconds
2023-01-16 15:56:18,774+0000 JIRA-Bootstrap INFO [c.a.jira.scheduler.JiraSchedulerLauncher] Starting the JIRA Scheduler....
2023-01-16 15:56:18,783+0000 JIRA-Bootstrap INFO [c.a.jira.scheduler.JiraSchedulerLauncher] JIRA Scheduler started.
2023-01-16 15:56:18,798+0000 Caesium-1-4 DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] getService bundle [io.getint.apps.jira.azure]
2023-01-16 15:56:18,815+0000 JIRA-Bootstrap INFO [c.a.jira.startup.LauncherContextListener] Memory Usage:
---------------------------------------------------------------------------------
Heap memory : Used: 593 MiB. Committed: 1197 MiB. Max: 1997 MiB
Non-heap memory : Used: 290 MiB. Committed: 315 MiB. Max: 1536 MiB
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TOTAL : Used: 884 MiB. Committed: 1512 MiB. Max: 3533 MiB
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2023-01-16 15:56:18,899+0000 Caesium-1-3 INFO [c.a.jira.startup.IndexRecoveryLauncher] Running start-index-recovery
2023-01-16 15:56:18,931+0000 Caesium-1-1 INFO [c.a.jira.startup.CacheWarmerLauncher] Warming up 3 caches.
2023-01-16 15:56:18,934+0000 ForkJoinPool.commonPool-worker-2 INFO [c.a.jira.i18n.I18nWarmer] Init i18n cache
2023-01-16 15:56:18,935+0000 ForkJoinPool.commonPool-worker-9 INFO [c.a.j.cache.soy.SoyCacheWarmer] Warming 41 soy modules
2023-01-16 15:56:19,000+0000 Caesium-1-3 INFO [c.a.j.index.ha.DefaultIndexRecoveryManager] Latest index date: {2023-01-15 18:38:58}, Latest DB date: {2023-01-15 18:38:58}
2023-01-16 15:56:19,001+0000 Caesium-1-3 INFO [c.a.jira.startup.IndexRecoveryLauncher] Indexing issues from=2023-01-15 18:38:58.0 to=Sun Jan 15 18:38:58 UTC 2023 (time span of 629ms)
2023-01-16 15:56:19,002+0000 Caesium-1-3 INFO [c.a.j.index.ha.DefaultIndexRecoveryManager] Re-indexing issues from: 2023-01-15 18:38:58.0 to: Sun Jan 15 18:38:58 UTC 2023 ...
2023-01-16 15:56:19,805+0000 Caesium-1-3 INFO [c.a.j.index.ha.DefaultIndexRecoveryManager] Done re-indexing: 1 issues from: 2023-01-15 18:38:58.0 to: Sun Jan 15 18:38:58 UTC 2023.
2023-01-16 15:56:19,806+0000 Caesium-1-3 INFO [c.a.jira.startup.IndexRecoveryLauncher] Progress=60%, task=Recovering, message=Recovered added and updated issues
2023-01-16 15:56:19,841+0000 Caesium-1-3 WARN [c.a.jira.ofbiz.IssueGenericValue] Issue (id=0) has empty field 'num'. Returning null for 'key'.
2023-01-16 15:56:19,841+0000 Caesium-1-3 WARN [c.a.jira.ofbiz.IssueGenericValue] Issue (id=0) has empty field 'num'. Returning null for 'key'.
2023-01-16 15:56:19,842+0000 Caesium-1-3 WARN [c.a.jira.ofbiz.IssueGenericValue] Issue (id=0) has empty field 'num'. Returning null for 'key'.
2023-01-16 15:56:19,842+0000 Caesium-1-3 WARN [c.a.jira.ofbiz.IssueGenericValue] Issue (id=0) has empty field 'num'. Returning null for 'key'.
2023-01-16 15:56:19,842+0000 Caesium-1-3 WARN [c.a.jira.ofbiz.IssueGenericValue] Issue (id=0) has empty field 'num'. Returning null for 'key'.
2023-01-16 15:56:19,842+0000 Caesium-1-3 WARN [c.a.jira.ofbiz.IssueGenericValue] Issue (id=0) has empty field 'num'. Returning null for 'key'.
2023-01-16 15:56:19,842+0000 Caesium-1-3 WARN [c.a.jira.ofbiz.IssueGenericValue] Issue (id=0) has empty field 'num'. Returning null for 'key'.
2023-01-16 15:56:19,843+0000 Caesium-1-3 WARN [c.a.jira.ofbiz.IssueGenericValue] Issue (id=0) has empty field 'num'. Returning null for 'key'.
2023-01-16 15:56:19,843+0000 Caesium-1-3 WARN [c.a.jira.ofbiz.IssueGenericValue] Issue (id=0) has empty field 'num'. Returning null for 'key'.
2023-01-16 15:56:19,845+0000 Caesium-1-3 WARN [c.a.jira.ofbiz.IssueGenericValue] Issue (id=0) has empty field 'num'. Returning null for 'key'.
2023-01-16 15:56:19,845+0000 Caesium-1-3 WARN [c.a.jira.ofbiz.IssueGenericValue] Issue (id=0) has empty field 'num'. Returning null for 'key'.
2023-01-16 15:56:19,848+0000 Caesium-1-3 WARN [c.a.jira.ofbiz.IssueGenericValue] Issue (id=0) has empty field 'num'. Returning null for 'key'.
2023-01-16 15:56:19,849+0000 Caesium-1-3 WARN [c.a.jira.ofbiz.IssueGenericValue] Issue (id=0) has empty field 'num'. Returning null for 'key'.
2023-01-16 15:56:19,849+0000 Caesium-1-3 WARN [c.a.jira.ofbiz.IssueGenericValue] Issue (id=0) has empty field 'num'. Returning null for 'key'.
2023-01-16 15:56:19,849+0000 Caesium-1-3 WARN [c.a.jira.ofbiz.IssueGenericValue] Issue (id=0) has empty field 'num'. Returning null for 'key'.
2023-01-16 15:56:19,849+0000 Caesium-1-3 WARN [c.a.jira.ofbiz.IssueGenericValue] Issue (id=0) has empty field 'num'. Returning null for 'key'.
2023-01-16 15:56:19,849+0000 Caesium-1-3 WARN [c.a.jira.ofbiz.IssueGenericValue] Issue (id=0) has empty field 'num'. Returning null for 'key'.
2023-01-16 15:56:19,849+0000 Caesium-1-3 INFO [c.a.jira.startup.IndexRecoveryLauncher] Progress=80%, task=Recovering, message=Cleaned removed issues
2023-01-16 15:56:19,849+0000 Caesium-1-3 INFO [c.a.jira.startup.IndexRecoveryLauncher] Finished start-index-recovery
2023-01-16 15:56:20,992+0000 ForkJoinPool.commonPool-worker-9 INFO [c.a.j.cache.soy.SoyCacheWarmer] Warmed 41 soy module(s) in 2058 ms, 0 module(s) were not present or disabled, 0 failed.
2023-01-16 15:56:27,909+0000 ForkJoinPool.commonPool-worker-2 INFO [c.a.jira.i18n.I18nWarmer] Initialised i18n cache in 8974
2023-01-16 15:56:27,909+0000 Caesium-1-1 INFO [c.a.jira.startup.CacheWarmerLauncher] Warmed cache(s) in 8977 ms.
2023-01-16 15:56:30,887+0000 Caesium-1-3 ERROR [c.a.s.caesium.impl.SchedulerQueueWorker] Unhandled exception thrown by job QueuedJob[jobId=JiraPluginScheduler:com.atlassian.analytics.client.upload.RemoteFilterRead:job,deadline=1673884586181]
javax.xml.stream.FactoryConfigurationError: Provider for class javax.xml.stream.XMLInputFactory cannot be created
at javax.xml.stream.FactoryFinder.findServiceProvider(FactoryFinder.java:370)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:313)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:227)
at javax.xml.stream.XMLInputFactory.newInstance(XMLInputFactory.java:154)
at com.amazonaws.util.XmlUtils.createXmlInputFactory(XmlUtils.java:62)
at com.amazonaws.util.XmlUtils.access$000(XmlUtils.java:27)
at com.amazonaws.util.XmlUtils$1.initialValue(XmlUtils.java:35)
at com.amazonaws.util.XmlUtils$1.initialValue(XmlUtils.java:32)
at java.lang.ThreadLocal.setInitialValue(ThreadLocal.java:180)
at java.lang.ThreadLocal.get(ThreadLocal.java:170)
at com.amazonaws.util.XmlUtils.getXmlInputFactory(XmlUtils.java:53)
at com.amazonaws.services.s3.internal.S3ErrorResponseHandler.createException(S3ErrorResponseHandler.java:93)
at com.amazonaws.services.s3.internal.S3ErrorResponseHandler.handle(S3ErrorResponseHandler.java:64)
at com.amazonaws.services.s3.internal.S3ErrorResponseHandler.handle(S3ErrorResponseHandler.java:51)
at com.amazonaws.http.AwsErrorResponseHandler.handleAse(AwsErrorResponseHandler.java:50)
at com.amazonaws.http.AwsErrorResponseHandler.handle(AwsErrorResponseHandler.java:38)
at com.amazonaws.http.AwsErrorResponseHandler.handle(AwsErrorResponseHandler.java:24)
at com.amazonaws.http.AmazonHttpClient$RequestExecutor.handleErrorResponse(AmazonHttpClient.java:1612)
at com.amazonaws.http.AmazonHttpClient$RequestExecutor.executeOneRequest(AmazonHttpClient.java:1302)
at com.amazonaws.http.AmazonHttpClient$RequestExecutor.executeHelper(AmazonHttpClient.java:1056)
at com.amazonaws.http.AmazonHttpClient$RequestExecutor.doExecute(AmazonHttpClient.java:743)
at com.amazonaws.http.AmazonHttpClient$RequestExecutor.executeWithTimer(AmazonHttpClient.java:717)
at com.amazonaws.http.AmazonHttpClient$RequestExecutor.execute(AmazonHttpClient.java:699)
at com.amazonaws.http.AmazonHttpClient$RequestExecutor.access$500(AmazonHttpClient.java:667)
at com.amazonaws.http.AmazonHttpClient$RequestExecutionBuilderImpl.execute(AmazonHttpClient.java:649)
at com.amazonaws.http.AmazonHttpClient.execute(AmazonHttpClient.java:513)
at com.amazonaws.services.s3.AmazonS3Client.invoke(AmazonS3Client.java:4365)
at com.amazonaws.services.s3.AmazonS3Client.invoke(AmazonS3Client.java:4312)
at com.amazonaws.services.s3.AmazonS3Client.getObject(AmazonS3Client.java:1415)
at com.amazonaws.services.s3.AmazonS3Client.getObject(AmazonS3Client.java:1276)
at com.atlassian.analytics.client.s3.AnalyticsS3Client.getS3ObjectInputStream(AnalyticsS3Client.java:106)
at com.atlassian.analytics.client.eventfilter.reader.RemoteListReader.getRemoteListObject(RemoteListReader.java:29)
at com.atlassian.analytics.client.eventfilter.reader.RemoteListReader.readFilterList(RemoteListReader.java:25)
at com.atlassian.analytics.client.eventfilter.parser.SimpleListParser.readSimpleFilterList(SimpleListParser.java:47)
at com.atlassian.analytics.client.eventfilter.BlacklistFilter.readBlacklist(BlacklistFilter.java:54)
at com.atlassian.analytics.client.eventfilter.BlacklistFilter.readRemoteList(BlacklistFilter.java:46)
at com.atlassian.analytics.client.upload.RemoteFilterRead.execute(RemoteFilterRead.java:52)
at com.atlassian.scheduler.compat.local.LocalOnlyPluginJob.execute(LocalOnlyPluginJob.java:30)
at com.atlassian.sal.jira.scheduling.JiraPluginScheduler$JobDescriptor.runJob(JiraPluginScheduler.java:110)
at com.atlassian.sal.jira.scheduling.JiraPluginScheduler.runJob(JiraPluginScheduler.java:80)
at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:134)
at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:106)
at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:90)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:435)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeLocalJob(CaesiumSchedulerService.java:402)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:380)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:66)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:60)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:35)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.RuntimeException: Provider for class javax.xml.stream.XMLInputFactory cannot be created
at javax.xml.stream.FactoryFinder.findServiceProvider(FactoryFinder.java:367)
... 49 more
Caused by: java.util.ServiceConfigurationError: javax.xml.stream.XMLInputFactory: Provider com.ctc.wstx.stax.WstxInputFactory not found
at java.util.ServiceLoader.fail(ServiceLoader.java:239)
at java.util.ServiceLoader.access$300(ServiceLoader.java:185)
at java.util.ServiceLoader$LazyIterator.next(ServiceLoader.java:404)
at java.util.ServiceLoader$1.next(ServiceLoader.java:480)
at javax.xml.stream.FactoryFinder$1.run(FactoryFinder.java:353)
at java.security.AccessController.doPrivileged(Native Method)
at javax.xml.stream.FactoryFinder.findServiceProvider(FactoryFinder.java:341)
... 49 more
2023-01-16 15:56:36,199+0000 Caesium-1-3 INFO [c.a.j.p.h.service.connect.InstallGlancesJobHandler] Running InstallGlancesJobHandler...
2023-01-16 15:56:36,200+0000 Caesium-1-3 DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] getService bundle [com.atlassian.plugins.base-hipchat-integration-plugin-api]
2023-01-16 15:56:36,203+0000 Caesium-1-3 INFO [c.a.j.p.h.service.connect.InstallGlancesJobHandler] There is no link to Hipchat, no need to install glances.
2023-01-16 15:56:47,859+0000 Caesium-1-2 INFO [c.a.j.p.h.service.ping.RefreshConnectionStatusJobHandler] Running RefreshConnectionStatusJobHandler...
2023-01-16 15:57:15,758+0000 Caesium-1-4 INFO [c.a.jira.upgrade.UpgradeScheduler] Running scheduled upgrades
2023-01-16 15:57:15,780+0000 Caesium-1-4 INFO [c.a.jira.upgrade.LoggingUpgradeService] run upgrades has started
2023-01-16 15:57:15,980+0000 Caesium-1-4 INFO [c.a.j.upgrade.util.BuildNumberDao] Setting current build number to 805004
2023-01-16 15:57:15,985+0000 Caesium-1-4 DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] getService bundle [com.atlassian.jira.plugins.webhooks.jira-webhooks-plugin]
2023-01-16 15:57:15,992+0000 Caesium-1-4 INFO [c.a.jira.upgrade.UpgradeIndexManager] There are no reindex requests of type [IMMEDIATE, DELAYED] so none will be run
2023-01-16 15:57:15,992+0000 Caesium-1-4 INFO [c.a.j.upgrade.util.BuildNumberDao] Setting current version to 8.5.4
2023-01-16 15:57:15,998+0000 Caesium-1-4 INFO [c.a.j.upgrade.util.BuildNumberDao] Setting downgrade version to 7.1.2
2023-01-16 15:57:16,010+0000 Caesium-1-4 INFO [c.a.jira.upgrade.LoggingUpgradeService] run upgrades has finished successfully, and took 230 milliseconds to process.
2023-01-16 15:57:16,010+0000 Caesium-1-4 INFO [c.a.jira.upgrade.UpgradeScheduler] JIRA upgrades completed successfully
2023-01-16 15:57:16,015+0000 Caesium-1-4 INFO [c.a.jira.upgrade.UpgradeScheduler] Plugins upgrades completed successfully
2023-01-16 15:57:16,015+0000 Caesium-1-4 INFO [c.a.jira.upgrade.UpgradeIndexManager] Reindexing is not allowed after this upgrade and there is no immediate reindex requests
2023-01-16 15:57:16,228+0000 Caesium-1-2 DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] getService bundle [com.atlassian.jira.plugins.inform.event-plugin]
2023-01-16 15:57:17,271+0000 Caesium-1-1 DEBUG ServiceRunner [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] getService bundle [com.atlassian.troubleshooting.plugin-jira]
2023-01-16 16:00:37,624+0000 plugin-transaction-0 INFO [c.a.jira.plugin.PluginTransactionListener] [plugin-transaction] numberStartEvents:581, numberEndEvents:581, numberSendEvents:366, numberEventsInTransactions:12362, numberOfPluginEnableEvents:272
2023-01-16 16:01:15,663+0000 indexing-stats-0 INFO [c.a.j.issue.index.IndexingStatsManager] [indexing-stats] Top 10 addIndex total (noFieldIndexers: 63, sum: 166ms): [{field: customfield_10105 (Rank), addIndex: {sum/allSum:50.5%, sum:84ms, avg:84.0ms, max:84ms, count:1}}, {field: customfield_10503 (Business Unit), addIndex: {sum/allSum:17.5%, sum:29ms, avg:29.2ms, max:29ms, count:1}}, {field: customfield_10104 (Sprint), addIndex: {sum/allSum:4.1%, sum:6ms, avg:6.9ms, max:6ms, count:1}}, {field: labels, addIndex: {sum/allSum:3.9%, sum:6ms, avg:6.4ms, max:6ms, count:1}}, {field: customfield_10600 (Start Date), addIndex: {sum/allSum:1.9%, sum:3ms, avg:3.1ms, max:3ms, count:1}}, {field: customfield_10100 (Epic Link), addIndex: {sum/allSum:1.6%, sum:2ms, avg:2.6ms, max:2ms, count:1}}, {field: watcher, addIndex: {sum/allSum:1.3%, sum:2ms, avg:2.2ms, max:2ms, count:1}}, {field: customfield_10206 (Legacy CR Number), addIndex: {sum/allSum:1.3%, sum:2ms, avg:2.1ms, max:2ms, count:1}}, {field: customfield_10211 (Flagged), addIndex: {sum/allSum:1.1%, sum:1ms, avg:1.8ms, max:1ms, count:1}}, {field: environment, addIndex: {sum/allSum:1.0%, sum:1ms, avg:1.7ms, max:1ms, count:1}}]
2023-01-16 16:01:15,666+0000 indexing-stats-0 INFO [c.a.j.issue.index.IndexingStatsManager] [indexing-stats] Top 10 addIndex snapshot (noFieldIndexers: 63, sum: 166ms): [{field: customfield_10105 (Rank), addIndex: {sum/allSum:50.5%, sum:84ms, avg:84.0ms, max:84ms, count:1}}, {field: customfield_10503 (Business Unit), addIndex: {sum/allSum:17.5%, sum:29ms, avg:29.2ms, max:29ms, count:1}}, {field: customfield_10104 (Sprint), addIndex: {sum/allSum:4.1%, sum:6ms, avg:6.9ms, max:6ms, count:1}}, {field: labels, addIndex: {sum/allSum:3.9%, sum:6ms, avg:6.4ms, max:6ms, count:1}}, {field: customfield_10600 (Start Date), addIndex: {sum/allSum:1.9%, sum:3ms, avg:3.1ms, max:3ms, count:1}}, {field: customfield_10100 (Epic Link), addIndex: {sum/allSum:1.6%, sum:2ms, avg:2.6ms, max:2ms, count:1}}, {field: watcher, addIndex: {sum/allSum:1.3%, sum:2ms, avg:2.2ms, max:2ms, count:1}}, {field: customfield_10206 (Legacy CR Number), addIndex: {sum/allSum:1.3%, sum:2ms, avg:2.1ms, max:2ms, count:1}}, {field: customfield_10211 (Flagged), addIndex: {sum/allSum:1.1%, sum:1ms, avg:1.8ms, max:1ms, count:1}}, {field: environment, addIndex: {sum/allSum:1.0%, sum:1ms, avg:1.7ms, max:1ms, count:1}}]
2023-01-16 16:05:37,623+0000 plugin-transaction-0 INFO [c.a.jira.plugin.PluginTransactionListener] [plugin-transaction] numberStartEvents:581, numberEndEvents:581, numberSendEvents:366, numberEventsInTransactions:12362, numberOfPluginEnableEvents:272
2023-01-16 16:10:37,623+0000 plugin-transaction-0 INFO [c.a.jira.plugin.PluginTransactionListener] [plugin-transaction] numberStartEvents:581, numberEndEvents:581, numberSendEvents:366, numberEventsInTransactions:12362, numberOfPluginEnableEvents:272
can not access by web:port?
1 answer
Hello @Violet_hu ! Welcome to the Atlassian Community!
From the logs you've shown, it appears you're trying to upgrade Jira but having problems with Zephyr, and some sort of connection to an S3 bucket.
Can you provide more context?
Can you tell me how your VM is configured for JIra? For instance: where is your database and what type of database is it?
Where does the S3 bucket fit in?
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