Jira error while searching issues

[Neeta Dubey]

I can search tickets fine in jira however while selecting few particular criteria it gives the below error?

[RambanamP]

check this Jira KB

https://confluence.atlassian.com/display/JIRAKB/JIRA+server+could+not+be+contacted+Error+When+Clicking+View+Issue+Screen+Tabs

https://confluence.atlassian.com/pages/viewpage.action?pageId=300814851

and also this

https://answers.atlassian.com/questions/76373/the-jira-server-could-not-be-contacted-this-may-be-a-temporary-glitch-or-the-server-may-be-down

[Bharadwaj Jannu]

can you post the logs?

[Neeta Dubey]

from where can i check the logs? and just to add the value that i am trying to filter is a plugin.