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Jira hangs when I visit the backlog page

Todd Webb
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October 11, 2021

After I open a project, I can visit other pages, but when I visit the backlog page, Jira hangs.

Jira backlog page hang.png

1 answer

0 votes
G subramanyam
Community Champion
October 11, 2021

Hi @Todd Webb welcome to the Atlassian community.

This seems like an internal issue as the Jira instance we are using is absolutely working fine with no lags.

Please try to clear the cache, cookies, relogin. If the issue persists, I would request to wait for few mins to recheck.

Todd Webb
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 11, 2021

I am having no issues with other projects. The problem appears to be specific to this project. I have hung and reloaded several times. To eliminate a computer-specific issue, I tried to load the same project on a different computer. My results were the same.

This project is team-managed. All of my other projects are company-managed. This project is new so it has no sprints.

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