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Jira import from csv issue

Jonathan Yuan
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September 25, 2025

Hi,

I am trying to import a CSV to Jira, however, after the “Map Fields” step, it takes me back to “Import data into Jira” step. From this point, I can't do anything and then must restart the process of importing the CSV. When I try again, it takes me in this loop again. Has anyone else experienced this? Any fix for this?

1 answer

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Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 25, 2025

Hello, Good day. Are you getting any error message in the web browser? Also have tried from different web browser?

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