Jira in a secure cloud with plug ins

[Arrvid Carlson]

My team is looking to use Jira to track work flow across a geographically diverse multi team effort. It must track workflow including time on task (to the minute), task tracking across and between teams including automated work flow from and to client and contract vendors all in a secure domain. Additionally, there is significant automated data transfer between proprietary and vendor systems that must be checked for QA and record keeping purposes requiring a robust reports and analytics function with time or function triggered automatic reports. What recommended JIRA plugin(s) would you recommend for this rather broad requirements set? Team size is near 200 but could grow over time.

[Zoryana Bohutska _SaaSJet_]

HI @Arrvid Carlson 

You can search apps for reporting in Atlassian Marketplace in the section "reports".

Our team use such tools:

- Reports in Jira Dashboard

- Clockwork - for team time tracking 

- SLA Timme and Report and Jira Service Management - for SLA tracking 

- Time in status for Jira Cloud - to monitor delays in workflow

The last two apps were created by my team

Hope this information will help you

Regards 

[Lauma Cīrule]

Hi @Arrvid Carlson !

I will join in suggesting you take a look at eazyBI reports and charts for Jira app.

eazyBI is a business intelligence tool integrated with the Jira data model. You can analyze data and create reports on Jira standard fields and add many additional configurations, calculations, and external data sources. 

See some example reports in our demo account: https://eazybi.com/accounts/1000/dashboards/14871-chart-types.

Let me know if you have further questions regarding eazyBI!
Lauma / support@eazybi.com

[Emre Toptancı _OBSS_]

Hello @Arrvid Carlson

In terms of time-tracking, our team at OBSS built Timepiece - Time in Status for Jira app for these needs. It is available for Jira Server, Cloud, and Data Center.

Time in Status allows you to see how much time each issue spent on each status or assigned to each assignee. For your particular case, there is also a group duration report which allows you to see how much total time each issue spent assigned to members of each user group (teamA, teamB, customerA, customerB, vendorA, vendorB, etc.)

You can combine statuses into consolidated columns to see metrics like Ticket Age, Cycle Time, or Lead Time. 

You can calculate averages and sums of those durations grouped by the issue fields you select. Once again for your case, you can mark your tickets even across different projects (using a label, custom field, etc.) to get "sum" reports. (For example total InProgress time for a work-package that is tracked by multiple tickets across different projects)

  

 

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well.

The app has custom calendar support. Since you have geographically diverse teams, this one might be particularly important for you. For each report type, you can define your own calendars with your own working days, working hours, holidays, and timezone.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

Using Time in Status you can:

• See how much time each issue spent on each status, assignee, user group and also see dates of status transitions.
• Calculate averages and sums of those durations grouped by issue fields you select. (For example, see average InProgress time per project and per issue type.)
• Export your data as XLS, XLSX, or CSV.
• Access data via REST API. (for integrations)
• Visualize data with various chart types.
• See Time in Status reports on Jira Dashboard gadgets

Timepiece - Time in Status for Jira

EmreT

[Mehmet A _Bloompeak_]

Hi @Arrvid Carlson ,

For time on task, you can try Status Time app developed by my team. It provides reports on how much time passed in each status.

It is secure by design because it neither stores nor processes issue data on its servers. It is also Cloud Security participant. That is it offers verified security by participating in the Marketplace Bug Bounty program.

Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days. It has various other reports like assignee time, status entry dates, average/sum reports by any field(eg. average in progress time by project, average cycle time by issue creation month). And all these are available as gadgets on the dashboard too. Here is the online demo link, you can see it in action and try without installing the app.

If you are looking for a free solution, you can try the limited version Status Time Free. Hope it helps.

[Rahul_RVS]

Hi @Arrvid Carlson 

Welcome to the community !!

For your reporting needs you can try out our plugin, to track progress of  your projects.

Agile Tools - Epic Tree, Links Tree and Time in Status 

The app provides 5 important features

1) Links Hierarchy :- View/Manage roll up for hierarchy (up to 10 levels), based on your Issue Links parent child relationship.

2) Epic Hierarchy :- View/Manage roll up for standard Jira hierarchy. Epic -> User Story -> Subtask

3) Time in Status :- More than 7 types of Time in Status reports to track your bottleneck issues and processes.

4) Worklogs Report :- Track time spent by resources with multiple filters / category / grouping features

5) Timesheet :- View/Enter your time spent for multiple days

Please do take a look to see if it meets your requirement.

Thanks