Jira is not recognising my upload from CSV of multiple choice answer

[Deleted user]

Hi,

Looked through the comments and don't know if this has been answered.

I'm creating a CSV template for some analysts, they would need to fill it and I then do a bulk upload to Jira.

I want to upload them as defects. The issue I'm facing is:

I have a label when filling out a defect and I want to select one of the options, so for example I have a label called 'Label A' and it has 3 options in a list.

In the excel file I put the top row as 'Label A' and under it for one of the entries I put the full name of one of the options on JIRA, for example 'Option A'. But I write this in the excel file as : Option A

But after uploading it does not recognise this and returns a validation error.

This is the same for a tick box label, for e.g. 'Label B'

I put the label heading in to excel and put the text of one of the label options in the excel file, but it still returns a validation error...?

However any text that I put up, (Something that requires free text and is not a multiple option) like for example 'Summary', I would put any random text e.g. 'abcd', and this will validate fine.

So my question is, what am I doing wrong with the way I'm formatting my CSV for when I upload answers to multiple choice parts of a defect....?

This is the defect on JIRA that I'm trying to upload for:

image2015-7-3 10:53:42.png

Scope Type for example is a multiple choice tickbox, this is what I have in the csv file that I upload:

image2015-7-3 10:55:3.png

However after uploading and mapping in JIRA it comes back with a validation error.

____________________________________________________________________________________

After uploading a csv file from notepad like this:

image2015-7-3 15:14:46.png

I still have this validation error....  :

image2015-7-3 15:14:27.png

[pborkowski]

Hey,

I'm having difficulties in reproducing your problem. Here's what I am doing to import issues with Checkboxes filled in.

1. I have added a Checkbox custom field (Some Type) to my project, it has two options "Option A" and "Option B" so my project creation screen looks like this:
   Zaznaczenie_135.png

2. Then I've prepared a simple CSV file:

   Summary,Some Type
   Oranges,Option A
   Apples ,Option B

3. Then I started a non-admin CSV Importer (Issues -> Import issues from CSV), I choose my field mapping as on the screen below:

   Zaznaczenie_136.png

4. Then I run validation/import and everything seems to work flawlessly.

In your case please make sure that:

• Your Custom Field "Scope Type" is a standard JIRA Custom Field (e.g: Checkboxes) if it comes from 3rd party plugin that is not maintained by Atlassian, than we cannot guarantee it correctness during import
• If you are using excel, please remember to save file as CSV

[Deleted user]

Hi I have saved the file as CSV, and even though I do have an issue with the checkbox ( the one I state and the one I have provided screenshots) I think there is an issue on how I am formatting the CSV? I'm not to sure

[pborkowski]

Can you try first some small import with manually created CSV file (e.g: in notepad)? So we can rule out that the problem is in file format. Try for example file: Summary,Issue Type,Scope Type 30229, Defect, BTD Scope (just as on your screenshot)

[Deleted user]

Hey, I s please see.added some more screen shot

[pborkowski]

Make a second line out of the values, so the second line starts from 30229, just as in my comment above.

[Deleted user]

still issues *Sigh :( ........ I added a screenshot

[Joel]

Don't use spaces in the second line after commas

[Arnab Sur]

hi .. were you able to upload the csv after those changes? I'm finding similar issues and not able to upload the csv file :-(

[Deleted user]

Can you provide screenshots for extra information and what not