Jira is unable to perform a background re-index at this time because the index files are either miss

[G Ashok]

Hi team, 

Recently upgraded my Jira version 8.15 to 8.22, and PostgreSQL 14.4 Version and Open JDK is 11 version after the upgrade we are facing the Re-indexing issue and i try to restart and Re-indexing also. But it's not working can anyone please help me with this issue 

[Craig Nodwell]

Hi @G Ashok have a look at this page
And here's another one that might help as well.

[G Ashok]

Hi @Craig Nodwell I did the same also but the issue is not resolved

[Craig Nodwell]

ugghhh @G Ashok it's worked for me in the past.  :(  I would suggest that you give support a call.