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Jira menu customization

정대규 August 2, 2022

As in the image, I want to change the menu name Issue in Jira project to Ticket. And I want to make certain menus invisible.
What should I do?

image.png

4 answers

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Nic Brough -Adaptavist-
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August 3, 2022

Jira uses "issue" to mean "item that needs some attention", and it uses it everywhere.

You really don't want to change it to "ticket".  It's a bad word to use to describe issues (issues isn't great, but ticket is just plain wrong.  Bugs, Tasks, Epics, Defects, Meetings, etc, all could be described as "issues", but not Ticket, it's just the wrong word), 

Most importantly, if you were to change it, you put your users in a place where none of the documentation, support, or training would match.

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Aditya Sastry
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August 3, 2022

Hi @정대규 

Making changes to menus aren't possible without plugin. I've scriptrunner plugin and it doesn't help in renaming an existing menu.

To hide the menus, look the below screenshot. You need to use scriptrunner to hide the menus.

In my case, I have hidden release menu for ABR project.

hide.png

 

You can find the web panel details when you move your cursor on the menu. Like below - 

web panel.png

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Rilwan Ahmed
Community Champion
August 2, 2022

Hi @정대규 ,

Welcome to the community !!

There is no direct option to arrange the menu in native jira. I found a plugin which does the work. 
Please check https://marketplace.atlassian.com/apps/1216090/stagil-navigation-for-jira?hosting=server&tab=overview 

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Benjamin
Community Champion
August 2, 2022

@정대규 :

 

There maybe add-ons out there but that can't be change. This is by design. 

 

-Ben

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