Jira monitoring with Dynatrace Managed

[Pawel Lukowiak]

Hello,

Recently we connected our jira instance to Dynatrace with one agent to improve a quality of monitoring (we already have Zabbix). Among all the semi automated features, we wanted to configure monitoring and add some usefull metrics. Question is, Do you have DT in your environment, and what metrics you fond helpful to use? For now, we just configured dashboard with predefined parameters, such as activity, DB and app errors and such, but it looks like it's not enough for our instance (10k users). Many errors should be probably skipped, but Davis is still learning :)

Pawel

[Radko Keves]

From our experience it is always good to start with user action naming along with capturing action properties from Meta tags like ajs-issue-key (jira_id)  or CSS.

For enhancing visibility into code execution and backend services it always pays off to create custom services for potentially problematic parts or integrations like for example script runner/caesium scheduller/import service etc.

We were always able significantly improve end user experience by pinpointing problematic methods with the help of custom services especially for plugins or integrations