Jira non mandatory field has an asterisk next to it

[Iro Karavasili]

Hello all,

I noticed that when creating a jira issue in a project the resolution field that is not required has an asterisk next to it.

However I create the issue without filling this field with no problem.

Do you have any idea why is this happening?

[Joe Pitt · Accepted solution]

Being able to create the issue is odd behavior.

Resolution Field

Resolution Field can't be made optional. DO NOT put the field on any screen except the one presented in the transition where it is to be set. Resolution is a special field in JIRA. It has an initial value of ‘Unresolved’, which means the field is NULL in the database. It is ALWAYS required when it appears on the screen. ONLY display it on the screen during a transition to the status where you want it set. Once it is set the issue ID will appear with as strikethrough. If you re-open an issue the transition from closed to reopen needs to have a post function to CLEAR the resolution field to set it back to Unresolved.

Limiting resolution options

Use the jira.field.resolution.include workflow property

for exampl jira.field.resolution.include =1,2,3  where 1,2,3 are the resolution ids

https://confluence.atlassian.com/adminjiraserver071/workflow-properties-802592825.html