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Jira not restarting

Fr0zt
Contributor
September 11, 2018

Hello.

I have a Jira instance running a old version of Jira (v4.4.1).

I have my Jira connected to MySQL 5.0.

It was working ok but when I started my machine it doesn't start.

I checked the logs and I get this:

 

stdeer.log:

2018-09-11 17:24:17 Commons Daemon procrun stderr initialized
java.lang.NoClassDefFoundError: org/apache/tomcat/util/log/SystemLogHandler
at java.lang.Class.getDeclaredConstructors0(Native Method)
at java.lang.Class.privateGetDeclaredConstructors(Class.java:2389)
at java.lang.Class.getConstructor0(Class.java:2699)
at java.lang.Class.newInstance0(Class.java:326)
at java.lang.Class.newInstance(Class.java:308)
at org.apache.catalina.startup.Bootstrap.init(Bootstrap.java:219)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:391)
Caused by: java.lang.ClassNotFoundException: org.apache.tomcat.util.log.SystemLogHandler
at java.net.URLClassLoader$1.run(URLClassLoader.java:202)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
... 7 more

 

stdout.log:

2018-09-11 17:21:13 Commons Daemon procrun stdout initialized
2018-09-11 17:21:49 Commons Daemon procrun stdout initialized
2018-09-11 17:24:17 Commons Daemon procrun stdout initialized

 

commons-daemon.log:

[2018-09-11 17:21:13] [info] Commons Daemon procrun (1.0.5.0 32-bit) started
[2018-09-11 17:21:13] [info] Running 'JIRA110918152317' Service...
[2018-09-11 17:21:13] [info] Starting service...
[2018-09-11 17:21:15] [info] Service started in 1437 ms.
[2018-09-11 17:21:15] [info] Run service finished.
[2018-09-11 17:21:15] [info] Commons Daemon procrun finished
[2018-09-11 17:21:49] [info] Commons Daemon procrun (1.0.5.0 32-bit) started
[2018-09-11 17:21:49] [info] Running 'JIRA110918152317' Service...
[2018-09-11 17:21:49] [info] Starting service...
[2018-09-11 17:21:50] [info] Service started in 1062 ms.
[2018-09-11 17:21:50] [info] Run service finished.
[2018-09-11 17:21:50] [info] Commons Daemon procrun finished
[2018-09-11 17:24:17] [info] Commons Daemon procrun (1.0.5.0 32-bit) started
[2018-09-11 17:24:17] [info] Running 'JIRA110918152317' Service...
[2018-09-11 17:24:17] [info] Starting service...
[2018-09-11 17:24:18] [info] Service started in 1078 ms.
[2018-09-11 17:24:18] [info] Run service finished.
[2018-09-11 17:24:18] [info] Commons Daemon procrun finished

 

 

do you have any idea how is Jira not starting?

 

1 answer

1 accepted

0 votes
Answer accepted
Gonchik Tsymzhitov
Community Champion
September 11, 2018

 Hi! 

 

 

Have you check your running script after mysqld run it, and under correct user run as?

 

Cheers,

Gonchik Tsymzhitov 

Fr0zt
Contributor
September 11, 2018

Can you explain please? I didn't understand.

Gonchik Tsymzhitov
Community Champion
September 12, 2018

Hi! 

I mean check service script: 

https://www.digitalocean.com/community/tutorials/how-to-configure-a-linux-service-to-start-automatically-after-a-crash-or-reboot-part-2-reference

 

As I understand correctly your Jira works good, only after reboot. Hence the issue is incorrect service run scripts.

 

Cheers,

Gonchik Tsymzhitov

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