Jira roadmap gadget- Unable to view multiple releases

[Uma Viswanath]

We have multiple releases under a project. When I use the Jira roadmap gadget, it shows only the release that is on top of the list. What should I do to display all releases?

[Uma Viswanath]

Hi Petter,

Board filter:

[Uma Viswanath]

Gadget settings

[Petter Gonçalves]

Hello @Uma Viswanath

Thank you for reaching out.

The Roadmap Gadget was developed to displays the versions of specific projects you have together with their progress to help you visualize if your team will be able to get the release done before or on the same day of the expected release date. 

That being said, In order for your versions to appear in the Roadmap gadget, you must add the versions with a release date. Checking your current versions, it seems they are not added with a release date:

Can you please navigate to your release page > Click in the three dots menu of your versions > Edit and add them with a release date? Once you do it, they should appear in the roadmap gadget:

Let us know if that worked for you.

[Uma Viswanath]

Hi Petter, the release dates are added. The gadget still doesn't show the multiple releases.

[Petter Gonçalves]

Hello @Uma Viswanath

That's really weird behavior. Is the board returning issues from several projects or only for the project it is configured for?

Can you please provide us your board filter and your gadget settings so we can further investigate what might be causing the issue?

[Uma Viswanath]

Here is the dashboard link: https://monster-next.atlassian.net/secure/Dashboard.jspa?selectPageId=10106

[Petter Gonçalves]

Hello @Uma Viswanath

Your dashboard is private to the users of your site, so I can not visualize it. Could you please provide us two screenshots displaying your board filter and your gadget settings? 

Also, make sure to hide any sensitive information you might have from the screenshots.