Jira's Official Slack Integration "Add to Issue" Not Working

[Jason]

Jira's bot is currently installed in our Slack workspace.

Clicking on the "three dots" associated with each message, Jira has an integration where you can "Add to Issue". Where the Slack message should be linked with the issue.

The problem, whenever I use this, that the message within Jira says "backup" rather than the actual content of the Slack message I had originally linked.

Wanted to know if I'm missing something or if this is an existing bug.

[Pasam Venkateshwarrao]

Hi @Jason Yang 

In slack channel if you click on 3 dots you can find add issue to Jira if you click on that it in pop-up screen you need to select add issue after that click on add (at the bottom) once added if you open Jira ticket this message can be seen in the comment of the issue

Jira Cloud Sep 26, 2024 3:00 PM in Slack channel