We are transitioning from sever to cloud, and in the meantime we are using a trial license. When applying the trial license it sits at the "updating license key..." screen indefinitely. So far I have tried rebooting the server, trying from different browsers, incognito mode, enabling safe mode for 3rd party apps (https://confluence.atlassian.com/jirakb/cannot-apply-license-to-jira-1064078593.html), and regenerating the trial key. Our confluence instance had no issues applying. Any help would be appreciated.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.