Is there a way to create a JIRA ticket automatically, lets say by forwarding an email to a specific DL? This will help to track and/or manage updates on the JIRA board
Hi,
Welcome to the community
Yes it possible, you could use Automation for Jira or a mail handler
https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/
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