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Jira ticket automation

mansa.muhammad
mansa.muhammad
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April 29, 2022

Is there a way to create a JIRA ticket automatically, lets say by forwarding an email to a specific DL? This will help to track and/or manage updates on the JIRA board

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Mohamed Benziane
Mohamed Benziane
Community Champion
April 29, 2022

Hi,

Welcome to the community

Yes it possible, you could use Automation for Jira or a mail handler

https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

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John Funk
John Funk
Community Champion
January 26, 2023

Hi @mansa.muhammad  - did you get this implemented?

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