Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Jira user who isn't receiving email notifications

Yael Geffen September 11, 2023

Hi,

We have one Jira user who isn't receiving email notifications when he's tagged or when he's watching an issue. I checked his personal settings and they are set correctly. What can be another reason for that?

2 answers

1 vote
Alex Koxaras -Relational-
Community Champion
September 11, 2023

Hi @Yael Geffen 

There is an active incident currently which might affect certain users https://jira-software.status.atlassian.com/

0 votes
Driss El Korchi September 11, 2023

My team member (denis.roisin@toptex.fr) is having the same issue since last wednesday. He receives notifications in the notification center in JIRA plateform. But no email notifications. Please @Daniel Eads @Andy Heinzer can you help us solving this issue ?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events