Json response from SNOW is giving us error messages - CHANGE-2046

[Ganesh Sureddy]

Hi Jira Support Team,

I am from MFT team. We are daily running a python script, which retrieves Incidents/RITMs from SNOW. Later we create that data in Jira.

But since yesterday, we are getting below error while getting data from SNOW using API -

{'errorMessages': ['The requested API has been removed. Please migrate to the /rest/api/3/search/jql API. A full migration guideline is available at https://developer.atlassian.com/changelog/#CHANGE-2046'], 'errors': {}}

Our request API path is as below -

url = 'https://' + 'aircanada' + '.atlassian.net/rest/api/latest/issue/'

[Bill Sheboy · Accepted solution]

Hi @Ganesh Sureddy -- Welcome to the Atlassian Community!

First, this is not the contact channel for Atlassian Support.  It is a community of people trying to learn and collaborate regarding Atlassian-related products.  When you are on a paid license, your Product Admin may contact the support team here:

https://support.atlassian.com/contact/#/

Next, as you see in that notification, your application / script is using a deprecated endpoint.  Please read that change notice to learn the new one and how to call it:

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-search/#api-rest-api-3-search-jql-get

Kind regards,
Bill

[Ganesh Sureddy]

Thank you for the response Bill