1 answer
1 accepted
Thuan_ Do Dang
Rising Star 
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Hi @Shari Fitz-Patrick ,
What do you mean about created a post function to say Done? A line through means the issue is resolved with a value of resolution field.
If your status is Done but resolution field is empty, then issue is not strikethrough.
Hope this helps!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.