Keep getting this error message Hash 1UH25XK

[Jenna van der Merwe]

Keep getting this error message Hash 1UH25XK across a few pages

Tried to use both edge and chrome but the issue still occurs.

[Trudy Claspill]

Hello @Jenna van der Merwe 

Welcome to the Atlassian community.

Those are not static codes that we can look up to find the root cause. Those codes are useful to Atlassian support when they are looking in logfiles to pinpoint messages that occurred at the time of the problem.

If the problem continues, I recommend that you open a support case directly with Atlassian at https://support.atlassian.com/contact/#/

[Prachi Bolar]

hello,

Welcome to community :) 

Could you please check below 

• Make sure that you are running the latest browser version, which is compatible with the cloud environment.

• Clear the browser cache so that old information is cleared. For example, in Google Chrome.

• Run the browser in incognito mode to see if this is affected by stored information on the browser.

• Manually disable the extensions to avoid any of them possibly blocking the content from being loaded.

If the issue still occurs please reach out https://support.atlassian.com/contact/#/

Thank you,

Prachi