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Labels in the ticket do not match with the labels in the board

Fabienne Sneekes
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March 10, 2023

When tickets are shown in the board they have different or no labels, then is set in the ticket it self. 

Labels can be changed in the ticket, but this doesn't seem to impact the labels when in board overview.

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Tobias H
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March 10, 2023

Hi @Fabienne Sneekes!

Are you using a custom name for the labels field in the tickets? (In a team managed project) Because the board only displays Labels, it won't show if you have renamed the Labels field.

Fabienne Sneekes
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March 10, 2023

Hi @Tobias H !

Thank you for you prompt response! I'm not sure If I get what you're saying, so included screenshots to show you what I meant. 

So the label in the tickets says 'Done' but in the bord you still see 'Intake'. I already tried to remove the label in the issue type configuration and added it again later on, but without succes. 

 

Screenshot 2023-03-10 at 09.17.59.pngScreenshot 2023-03-10 at 09.18.06.png

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