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Last import failed with error: Hmmm ... looks like we stumbled a bit, please try again or contact At

ControlRoom KatamyaHUB September 15, 2024

 

 

Last import failed with error: Hmmm ... looks like we stumbled a bit, please try again or contact Atlassian support if the issue persists. (§EN-510)

2 answers

0 votes
Carlos Garcia Navarro
Community Champion
September 15, 2024

Hi @ControlRoom KatamyaHUB ,

Welcome to the Community! How big is the import? It seems like the EN-510 error may be associated to many entries in the list to import. Can you try to split up the import list into smaller chunks?

https://jira.atlassian.com/browse/API-538

ControlRoom KatamyaHUB September 15, 2024

Hi @Carlos Garcia Navarro It's the usual data same
Nothing new or strange just this message and the sheet doesn't work
I tried with less data and it's the same thing

Carlos Garcia Navarro
Community Champion
September 15, 2024

I see... How many entries are there in the file? Did you try with a different browser? Do you know if other users are also having the same issue if they try to import the file?

0 votes
Jack Brickey
Community Champion
September 15, 2024

@ControlRoom KatamyaHUB , welcome to the community.

There's not a whole lot of information here. I guess the question is have you re-tried the import as the message suggests? Have you been successful with previous imports? If so, what if anything is unique about CSV file that you're trying to import now?

ControlRoom KatamyaHUB September 15, 2024

It's the usual data same
Nothing new or strange just this message and the sheet doesn't work
I tried with less data and it's the same thing

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